CONTACT US

Whether it’s to request a callback, get more details or ask a specific question, you can use the form below for it all.

Sales

Please note this phone number is for SALES ONLY.

Our phone team will not be able to handle warranties, final payments, maintenance, give delivery updates, or handle other issues over the phone and will ask you to email. We can only handle these types of requests by email.

This is to ensure the right members of our team can efficiently handle the level of enquiries we are currently receiving and deal with your enquiry quickly. Please help us to help you by sending your query through the correct channel.

SALES ONLY: 0800 808 5396

Anything Else

For enquiries related to the Delivery & Installation process and what you need to have set up before our arrival, please carefully read our Delivery & Installation page.

For delivery enquiries, including an update on your delivery date, please email us at [email protected]

For enquiries related to Final Payments, please email us at [email protected]

For enquiries related to Warranties, please fill in our form here or email us at [email protected]

For enquiries related to Maintenance or Maintenance Plans, you can browse our Maintenance Plans here, and all enquiries must be sent by email to [email protected]

Finance options are handled by Snap! Finance. You can find out more and apply using this link. Any enquiries can be sent by email to [email protected]

For enquiries related to your hot tub and how to use it, please download and check the Balboa Manual or Gecko Manual. For other enquiries, please email us at [email protected]

Email: [email protected]

Unit 5, Scunthorpe Eastgate Park,
Queensway Industrial Estate,
Scunthorpe DN16 1AE

Opening Times
Mon-Tue: 10am – 5pm
Wed: Closed (Appointments Only)
Thu-Sat: 10am – 5pm
Sun: 10am – 4pm